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Southwest EAP has provided risk management solutions and business services to companies both regionally and nationally, since 1978. Our focus is on helping companies identify issues, address problems and establish prevention programs.
We are a privately owned and operated comprehensive EAP company with no affiliation to treatment centers or fee based resources. Our commitment to excellence is founded on the belief that partnership with our client companies and delivering face-to-face services produces the best results. Our programs and services are customized to meet the unique needs of each organization.
If you would like to request a proposal or speak with one of our professionals regarding how Southwest EAP can help your company, please contact us at:
1-800-777-1797
info@southwesteap.com
You can request a proposal online by clicking on the Request for Proposal button.
A worksite-based program designed to assist in the identification and resolution of productivity problems. Managers/supervisors, employees and their families have 24/7 access to assessment, crisis intervention, counseling, follow-up and referral if necessary. High quality counseling for employees struggling with personal and work related concerns is provided through the employee assistance counseling program. However, we go beyond the clinical aspects of performance problems. Southwest EAP provides consultation, education and coaching, which enable employees and supervisors to proactively address workplace issues. This comprehensive approach ensures that the company operates at its highest level of efficiency. A properly implemented EAP will reduce overall costs, decreasing turnover, absenteeism, health care premiums and drug-free workplace liability, while increasing employee productivity.
- Confidential assessment, short-term face-to-face counseling, referral and follow-up.
- 1-3, 1-5, 1-6 and 1-8 session models available.
- Toll free line available 24 hours a day, 7 days a week, providing 24/7 access to a masters level clinician.
- Unlimited telephone and face-to-face management consultation.
- Guaranteed appointment availability:
- Emergency - Immediate assistance
- Urgent - Appointment availability within 24 hours
- Routine - Appointment availability within 48 hours
- Employee and Supervisor orientations.
- Crisis Intervention.
- Special outreach, assessment and referral services for alcohol and chemically dependent employees.
- Onsite Conflict Resolution/Mediation.
- Customized training and educational programs.
- Designated account managers.
- Promotional materials including brochures, wallet cards, posters, supervisor handbooks, orientation videos for employees and supervisors, employee newsletter (hardcopy, email, or online access), supervisor newsletter (hardcopy, email, or online access), payroll stuffers, health/benefits fairs (on-site participation).
- Annual client/employee satisfaction surveys.
- Quarterly computer based evaluation reports to measure the effectiveness of the program and identify areas of need.
Southwest EAP offers programs and solutions designed to maximize the impact that organizational practices and management have on employees. This will assist both managers and employees in continuing to build on the skills that will be needed to enhance the organization productivity and profitability.
- Conflict resolution/mediation
- Executive and management coaching
- Leadership development
- Organization needs assessment
- Strategic planning and succession planning
- 360-Degree Feedback
- Organizational Climate Surveys
- Change management programs
- Communications Assessments
Southwest EAP offers a 24- hour comprehensive nationwide employee support network that provides employees with qualified referrals, resources, and education. Employees can access services in person, by phone, or online at their convenience and work/life professionals are available to ensure ease and accuracy. These services are designed to help employees balance their job, family and personal responsibilities with minimal impact to attendance and work performance.
- Adoption
- Child care
- Skilled nursing homes
- Assisted living
- In-home care givers
- Relocation assistance
- Other caregiver resources
Southwest EAP offers programs and services aimed at reducing health care cost, promoting healthy behavior, identifying at-risk individuals and lowering health risk factors. Companies that take a proactive approach to health care can see a dramatic reduction in their health care cost.
- Health screenings
- Health education programs
- Health lifestyle programs (ex. smoking cessation, weight loss, etc)
- Safety programs
A critical incident is any situation that causes strong emotional reactions that can potentially interfere with an individual's ability to function right after the incident or at a later time. Southwest EAP offers interventions may include an on-site Critical Incident Stress Debriefing (CISD), individual clinical assistance, or a combination.
- On-site critical incident debriefing
- Ongoing individual counseling and follow-up
- Disaster policy development and consultation
- Management consultation regarding returning to work after a critical incident
Southwest EAP provides analysis and identification of areas of concern and potential liability.
- Sexual harassment training and policy development
- Workplace violence prevention
- Implementing and maintenance of drug-free workplace programs.
- Fitness-for-duty evaluations
Southwest EAP offers a wide range of professional training topics in customized formats. This includes varying course lengths, single session, and modular and sequential training.
Challenging Workplace Issues
- Diversity Training
- Preventing Sexual Harassment
- Substance Abuse and the Workplace
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Personal Development Services
- Coping with Organizational Change
- Stress Management
- Increasing Your Motivation and Productivity
- Learning Positive Thinking
- Time Management
- Balancing Work and Family
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Management and Supervision Seminars
- Management Basics
- Managing Workplace Conflict
- Flexibility Training
- Identifying Troubled Employees
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Interpersonal Skills Seminar
- Outstanding Customer Service
- Dealing With Difficult People
- Assertive Communication
- Managing Workplace Conflict
- Problem Solving for Results
- Effective Communication Strategies
- Teambuilding
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Southwest EAP offers comprehensible in-home assessments and care planning for elderly relatives. This includes a health assessment, mental status examination, activities of daily living evaluation and consultation with the family to determine the appropriate level of care needed to ensure safety and peace of mind.
- In-home assessments
- Assisted referrals to community resources and facilities
- Facility review
Southwest EAP develops programs and coordinates with the organization's existing drug screening programs to limit exposure to liability. This includes assessment, treatment and follow-up care to those who are identified through the screening process. Additionally, training for supervisors on workplace alcohol and chemical dependency issues and educational information for employees is available. Southwest EAP can also provide Substance Abuse Professional (SAP) services as described by DOT (Department of Transportation) regulations (49CFR 40).
- Policy development and implementation of Federal Drug-Free Workplace programs
- Management of DOT program compliance requirements
- Substance Abuse Professional (SAP) Network
Southwest EAP offers an interactive website available 24/7 to supervisors and employees to access information, articles and ask questions. This interactive tool enables employees and supervisors to search for information on a wide range of topics including but not limited to, mental health issues, wellness, childcare, eldercare, drug and alcohol information, stress, grief, financial, legal and workplace concerns.
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