Manager / Supervisor Information

We provide employees and their families with in-person, confidential, short-term counseling, assessment, resource and referral information on a broad range of life and work issues.

We provide supervisors and managers with consultation on how to resolve difficult employee issues using approaches that benefit employees and the organization.

Supervisor Resources

Supervisor Orientation

Managing Troubled Employees

Online Consultation

Performance Problem Checklist

Web-based Training for Supervisors

How to Make a Formal Referral

Supervisor Handbook

Formal Referral Form

Additional EAP Services

Online Resources

The web site offers access to hundreds of articles, self assessments, online and video streaming programs, interactive tools, calculators and Federal and State Documents, on-line training and more. Log in for online resources

Critical Incident Stress Debriefing

Considerations might be the death of an individual, a serious accident or a reduction in force. Just as no two crises are alike, Southwest EAP has a number of different response options to meet these needs.

Training and Organizational Development

Our expertise in human dynamics is ideally suited to provide a full range of your company’s Training & Organizational Development needs, from a simple training session to strategic planning for the company’s future. View The Training List

Conflict Resolution

Consultation to assist employees, supervisors, workgroup and departments in resolving conflicts that interfere with performance and communications. The EAP serves as an impartial third party to help people express their workplace concerns, resolve and manage conflict, and learn more productive ways of communicating.

Alcohol and Drug Outreach

Assessment, treatment and follow-up care to those who are identified through drug screening or self disclosure as well as training for supervisors on workplace alcohol and chemical dependency policy and educational trainings for employees. This can include Substance Abuse Professional (SAP) services as described by DOT regulations (49CFR 40).

Workplace Violence and Harassment Prevention

Provide analysis and identification of areas of concern and potential liability. Consultation and customized employee training are provided.